Salesforce Einstein Conversation Insights
Salesforce Einstein Conversation Insights can take your video calls to the next level. With automatic generation of actionable insights, call summaries, next steps, and dashboards, you can increase rep efficiency, eliminate deal blockers, and improve your rep coaching and enablement.
Close Pipeline Gaps
Identify deal obstacles and understand customer sentiment. AI generated insights to competitors, products, pricing, and budget blockers based on the conversation.
Increase Rep Productivity
Auto-generated call summaries directly in Salesforce. Quickly create follow up meetings and other key tasks based on auto-generated next steps. Reps can focus on the meeting, not taking notes.
Improve Coaching and Enablement
Decrease rep ramp time with saved “best of” video training. Utilize aggregated meeting data and dashboards to create proactive sales plays and call scripts.